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BBC News, London
BBC News, Ahmedabad
Days after the destructive air India-171 accident killed at least 270 peopleResearchers from around the world put their heads together to find out how he has gone. So far, it is not an error indicating where it is, and may take months before being a response.
As the waiting game begins, Tata Group – along with other iconic brands such as Jaguar Land Rover and Tetley Te, deals with a unprecedented challenge in many great rounds of the carrier.
The narrative began to change Air India at the beginning of the tragedy.
In the hands of a new private owner – the Tatak bought the Government Company in 2022 – Air India showed performance benefits, better revenue and fewer customer complaints.
Despite the dysfunction about poor service rules, the dysfunctional and flight delays of home did not completely disappear. The way you understand was that they were transition problems as the airlines do as multiple Complex fusion to relieve its operations.
Cosmetically improvements also showed; Aircraft and restructured interior estimated among some aircraft, in the A-350’s A-350s to retire on the key trails and new aircraft and India’s aviation market.
When Air India was owned by the State of State, Tatas said this year to become a “global” plane for the transformation of Carrier this year.
Last week the tremendous accident has thrown a shadow on these plans.
“I’ve never flown Air India again” He heard among the people who catch panic and fear last week. Air India, and especially the dream of flying, have a great security record, when the knee jerk was expected, experts, when the accident on this scale occurs. This loss of passenger trust This is already derailed in turn efforts.
The space of other events of this month – including a threat and Hoax bomb threats that develop technical Snags, from Phuket to Delhi, transporting 156 passengers to Delhi.
“It will be a short-term impact, to fly in India. The disaster has been very tragic. Many lives lost and the event will be long in people, the former executive executive director of the air.
“We’re already heard of canceled reservations,” said Shukof, Malaysia-based Endau Analytics creators and analysts, BBC said.
“Air India flag was a difficult carrier for heritage and financial matters. It will be necessary to pause it with the descendant of the tragedy, which will probably take more time than that predicts management.”
Many resources must be redirected to accidents that are not able to address, such as insurance, legal and reputation in the coming weeks, months as well as years, Yusof says.
Draw unprecedented parallel Twin tragedies In 2014 he suffered Malaysia Airlines, who took the whole decade to get a benefit after the airline accidents.
Air India will take time to “cure”, while he said the advantage of the extraordinary growth in the air travel “can go to his enemies.”
It has already begun to show tension over operations. Air India said the International Service canceled on its large body planes by 15%, improving security inspections until mid-July and rises air space restrictions.
Meanwhile, research – and which potentially throws – will continue to hang on the airline.
With the UK authorities, the US and India monitored in various research safety inspections and regulatory aspects, the airline will be in a lively global study, according to Mark Martin, an expert plane.
“Questions will be raised about operations and airplane maintenance issues, and what has done to fix the old Air India’s fleet,” he said.
It is a coherent act of recovery and communication to recover the most critical step after any crisis, says Mumu Samar JHA, companies that offer advice to Mumbai companies and corporate companies. And Air India doesn’t make sure it goes wrong.
In a sense, Tatas is a triple, hard work to ask questions in the field of fleet that is responsible after acquiring the Air Air Air Air Force, for Boeing’s problems and own maintenance and security standards.
“Research will continue to identify corrective causes, corrective measures and better security regulations, but I hope the fame will be a lens, consistently communicating and communicating in authentically,” says JHA.
Often, companies focus a lot about the crisis of action, but “failed to make a wider world regularly. This causes misconceptions and loss of control over the narrative, worsening the loss of reputation.” He added.
But Air India expects this crisis can navigate from a force position.
Carrier’s General Manager Highlights Campbell Wilson’s commitment to the airport to collaborate with researchers and to help the victims.
This week, the President of the Tata Group n Chandrasekaran held a town hall meeting to be able to relate to staff. Last week, the plane crisis said he was “the hardest” crisis of his career and should be used as a catalyst to build a safer airline.
The airlines has the “best pilots and engineers” in the world, Sanjay Lazar, a boot consultant told BBC. Also, Improved security inspections Indian regulators prescribed in all 787 carrier’s Dreamliners, they should be a moral for passengers’ worrisure.
“History indicates that he publish accidents and emergencies, which is the owner of a home. After a robbery, it adds tons of locks. Airline will continue on SOP (standard operating procedure),” said Lazar.
Tatas can also take convenience as a shareholder Singapore Airlines (SIA) and as partners, which is considered as one of the best air companies in the world.
Sia could be an instrumental tool for “Nurse Air Air Health”, Mr. Yusof said.